Devana AI

Devana is a software for orchestrating generative AI agents (GenAI), allowing companies to easily deploy and use GenAI in a secure way, whether in SaaS or on-premises. Its main features are:

• Simple setup of personalized GenAI agents in a few clicks: choice of model (GPT, Claude, Mistral, etc.), connection to internal knowledge bases (documents, images, websites, etc.), definition of the agent's identity and tone.
• Advanced proprietary technologies to make agent responses more reliable: embedding with metadata for in-depth document analysis, RAG (augmented search) with fact-checking and confidence scoring, multi-function and multi-agent to cross-reference sources and responses.
• Easy integration into business applications via ready-to-use modules (Teams, Slack, Discord, React, etc.) and APIs, to make GenAI accessible to all employees in their usual tools.
• Governance and security features: fine-grained management of user access and rights, monitoring of usage and consumption, data hosting in France, explainability of generated responses.

In summary, Devana allows companies to exploit the potential of GenAI to increase employee knowledge and productivity, while keeping control over the models and data used. Its mission is to democratize the use of GenAI in business in a simple, reliable and secure way.

Who is the solution for?

In reality, Devana addresses a very wide spectrum of companies, from startups to large groups, with varied use cases and deployment modes.

For startups, Devana allows them to easily integrate generative AI capabilities into their applications, via the provided modules and APIs. This allows them to quickly enrich their products with conversation, intelligent search or content generation features, without having to develop complex language models themselves.

At the other end of the spectrum, very large companies deploy Devana on-premises, on their own infrastructures and behind their firewalls, for very large-scale generative AI projects potentially involving thousands of employees. The platform provides them with the software architecture and advanced GenAI technologies to design and operate multiple business conversational agents, while keeping their sensitive data inside their IS.

In between, SMEs and mid-caps of different sizes use Devana, in SaaS or on-premises, for various use cases such as customer and employee assistance, exploitation of their document base or automated content generation.

Devana's vocation is therefore to democratize the professional use of generative AI to all organizations, regardless of their size and sector, with a spectrum of functionalities and deployment modes adapted to each need, from application integration to the secure and governed enterprise platform.

Here are the simplified steps to get started with Devana:

In SaaS:

1. Go to the website devana.ai
2. Choose the SaaS offer that suits you
3. Create your account autonomously
4. Access the platform and start creating your agents

On-premises:

1. Contact Devana via the form on the devana.ai website
2. An advisor will call you back within 24 hours to define your project
3. The project takes place in 3 main phases:
1. Exploration: definition of the project scope
2. Experimentation: feasibility validation on a limited scope
3. Industrialization: large-scale deployment
4. Once these steps are completed, you can create your first agents on your Devana instance, define their knowledge bases and integrate them into your applications.

The next steps (choice of models, connection to knowledge bases, integration into applications, access management, etc.) are similar to SaaS.

The key thing to remember is that with SaaS you can start autonomously in a few clicks, whereas with on-premises a project phase is necessary to install the platform in your information system.

Many offers are available, visit Devana Pricing to find more details.

Devana offers different support packages tailored to customers' needs, ranging from standard included support to premium options:

Standard Support (included):

• Ticket support 5 days a week (business days) from 9am to 6pm French time
• Response within 2 hours

Premium options (Silver, Gold, Diamond):

• Extended support up to 7 days a week and 24/7 depending on the option
• Priority response up to 30 minutes
• Dedicated AI agent and customer advisor for higher tier options

Customers can contact support via:

• Tickets (email or chat) with guaranteed response time
• Phone during support opening hours

Additional service packages are also available (updates, audits, training).

In addition, Devana bills assistance services by the hour to help with configuration, as well as development hours for integration or technical problem solving.

In summary, Devana provides multi-channel support with different service levels to adapt to each customer's availability and responsiveness needs. Customized support services are also offered as a supplement.

Learn more about Devana Terms and Conditions.