Diabolocom AI

Diabolocom AI solutions leverage proprietary technology specifically designed for customer experience. Our customer-centric generative AI automates time-consuming tasks for agents, enhances data quality, and supports informed decision-making. Available in most languages, our services are accessible through our API library or integrated within our SaaS platform.

Key Features

• Virtual Agent for Contact Centers: Automate inbound call handling to reduce the workload on your agents and improve customer self-service.

• Automatic Speech-to-Text and Analytics: Transcribe voice in real time and convert customer interactions into actionable texts and insights (summary, intelligent tags and categorization, etc.), available in most languages.

• Agent Assist: Automate low-value tasks and provide your agents with real-time data.

• Sentiment Analysis: Detect customer frustrations and automate feedback analysis.

• Quality Monitoring: Automate 100% of your agent evaluations to significantly enhance service quality.

Our AI automates and analyzes interactions in real time or after the fact, across calls, emails, and APIs. It is easy to integrate with your existing workflows, whether CRM or other business tools, and is a fully sovereign European AI-as-a-Service cloud solution.

Who is the solution for?

Our AI-driven solutions optimize customer interactions for businesses around the globe, with a focus on delivering exceptional customer experiences. Whether for small and medium-sized businesses or large enterprises, our AI adapts to any business need, ensuring personalized, efficient interaction management while keeping costs under control.

Diabolocom AI solutions are available via API or through our SaaS platform for contact centers.

API Library:

• Visit app.diabolocom.ai.

• Create your account.

• Test our models and products for free.

• Select the API plan that fits your needs.

SaaS Platform:

Request a demo on our website and talk to one of our experts.

Pricing models are available based on license or usage, depending on the services. For a personalized quote, contact Diabolocom by filling out the 'Contact Sales' form above.

We ensure optimal support for our customers. Contact our team to get more details about the support available to Diabolocom users.