Troubleshooting account creation for hosted Mac minis

An Apple Account is required for accessing Apple services such as the App Store, iCloud, iMessage, FaceTime, and more. It serves as a unique account used to authenticate your identity and connect you to the Apple ecosystem.

ProblemLink to this anchor

You are unable to create an Apple Account directly from your hosted Mac mini.

SymptomsLink to this anchor

• An error message appears when trying to create an Apple Account.
• The system prevents you from proceeding with account creation.
• The error “Too many Apple Accounts created on this device” is displayed.

Possible causesLink to this anchor

• Apple limits the number of Apple Accounts that can be created on a single device.
• Restrictions on hosted Mac minis may prevent direct account creation.
• Temporary connectivity issues may block the account creation process.

SolutionLink to this anchor

Create an Apple Account via the Apple website

If your hosted Mac mini prevents you from creating an Apple Account, use the Apple website instead:

1. Open a web browser and visit Apple’s Account Creation Page.
2. Click Create Your Apple Account.
3. Fill in the required personal details:
   • First and Last Name: Enter your full name.
   • Country/Region: Select your country or region.
   • Birthdate: Enter your date of birth.
   • Email Address: Provide an existing email to use as your Apple ID.
   • Password: Choose a secure password.
   • Phone Number: Enter a valid phone number for two-factor authentication.
4. Verify your details and click Continue.
5. Check your email for a verification link from Apple and follow the instructions to confirm your account.
6. Accept Apple’s terms and conditions.
7. Sign in to your hosted Mac mini using your newly created Apple Account.

Troubleshoot further issuesLink to this anchor

• If you see “Too many Apple Accounts created on this device,” you must create the account from another device or browser.
• If you face errors when signing in after creating an account, try signing in from another device first, then use the credentials on your hosted Mac mini.
• For persistent issues, visit Apple Support for additional troubleshooting.

Contact Apple support

If the problem continues despite following the steps above, reach out to Apple Support for direct assistance.