Troubleshooting inaccessibility issues with Mac mini

Before you startLink to this anchor

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization
• An SSH key
• A Mac mini

ProblemLink to this anchor

My Mac mini is inaccessible.

SymptomsLink to this anchor

Your Mac mini is inaccessible when you try to reach it on its IP address or hostname.

Possible causesLink to this anchor

• Network configuration errors.
• Firewall settings blocking access.
• System crashes or unresponsive states.

SolutionLink to this anchor

1. Check the network configuration:

   • Ensure that your Mac mini is correctly configured with the appropriate IP settings.

2. Review firewall settings:

   • Verify that firewall settings are not blocking incoming connections.

3. Reboot the Mac mini:

   • Use the Scaleway console to reboot your Mac mini.

4. Contact support:

   • If the issue persists, contact Scaleway support for further troubleshooting.