How to send emails from your Instance

Reviewed on 06 January 2025 • Published on 26 May 2021

By default, remote SMTP ports (25, 465, and 587) are blocked and cannot be accessed from our infrastructure to prevent spam. To send emails from your Instance, you need to open these ports in the security group configuration.

Note

This document concerns enabling SMTP for Instances. If you want to enable SMTP on other resources, see our documentation on enabling SMTP on Elastic Metal servers and enabling SMTP on Public Gateways.

Before you start

To complete the actions presented below, you must have:

A Scaleway account logged into the console
Owner status or IAM permissions allowing you to perform actions in the intended Organization
At least one Instance
Completed the identity verification process (KYC)

Click Instances on the side menu of the Scaleway console.
Click the Security groups tab.
Select the security group for which you want to enable SMTP ports.

Note
If you have not created any security groups, your Instance has been assigned to the default security group, so this will be the one you should modify.
Tick the checkbox Enable SMTP.

Note

The security group settings will be immediately updated on all your virtual Instances.