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How to configure Support Plans

Reviewed on 11 February 2025Published on 22 June 2021

Before you startLink to this anchor

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization

The default support plan for an Organization is the Basic plan, but it can be upgraded from the Scaleway console.

  1. Click on the name of your Organization in the top-right corner of the console, then select Support plan.

  2. Select a plan, and click Select Plan to proceed. A pop-up displays a disclaimer message informing you that your payment will be made automatically on the current month’s invoice.

  3. Read the message carefully, then click I understand to confirm the change.

An overview of your previous and current plans is available under Support Plans History.

See also
How to switch the color scheme of the consoleHow to enforce multifactor authentication
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