NavigationContentFooter
Jump toSuggest an edit
Was this page helpful?

Provisioning an InterLink

Reviewed on 18 March 2025Published on 24 October 2024
Note

InterLink is currently in Public Beta.

The process of ordering an InterLink has multiple stages: action is required both from Scaleway, the user, and from the selected partner. When preparing your InterLink order, you must choose appropriate location (aka Point of Presence), partner and region settings to ensure compatibility with your external and Scaleway infrastructure.

This document explains the provisioning process in full, so you know what to expect when ordering an InterLink, what action is required from all parties, and how to deal with any potential errors.

Provisioning overviewLink to this anchor

The diagram above shows the four steps necessary to provision an InterLink. Only when all steps have been completed will the InterLink move to an Active status, ready for traffic to flow. Read more about each step, and possible errors at each stage, in the following sections.

For full information about different statuses an InterLink might flow through, see our dedicated documentation on InterLink statuses.

The order process begins when you order an InterLink via the Scaleway InterLink API or the Scaleway console, or one of our other developer tools. When ordering, you set the following parameters:

  • Connection type: In the long term, both hosted and self-hosted InterLinks will be available. For now, only hosted connections (facilitated via a partner) are available.
  • Partner: The third-party service provider to facilitate the InterLink. A list of available partners is shown in the console, or for the API you can Use the List available partners call.
  • Region: The region in which to create the InterLink. It must correspond to the region of the Scaleway VPC you want to later attach to the InterLink.
  • Location: The physical Point of Presence (PoP) where the connection to Scaleway’s network will be established, via the partner.
  • Bandwidth: The maximum bandwidth which you want to be available over the InterLink.
  • Name: A name (and, optionally, tags) for the InterLink.
Tip

Scaleway starts charging for the InterLink as soon as your order is placed. You must then wait for the partner to provision the connection, and they may charge you additional fees.

Immediately after ordering, it is expected that your InterLink will briefly be in Configuring status, before moving to Requested status. See the statuses documentation for help with resolving any error statuses.

After ordering the InterLink from Scaleway, you must contact your chosen partner to request that they provision the connection on their side. Scaleway is not able to automatically do this step for you.

See how to contact partner for full details.

Your InterLink will remain in Requested status until the partner responds to your request. See the statuses documentation for help with resolving any error statuses.

When the partner approves your request, the InterLink moves to Provisioning status. This means that the partner has agreed to facilitate your InterLink, and is now preparing the resources and configuration necessary to do so.

Your InterLink will remain in Provisioning status until this process has been completed. See the statuses documentation for help with resolving any error statuses.

When the partner has finished provisioning your InterLink, it moves to Active status. This indicates that the physical link and necessary accompanying configuration has been completed on the partner’s side, and your InterLink is ready for use. See the statuses documentation for help with resolving any error statuses.

You must still configure your InterLink by attaching it to a VPC, attaching a routing policy, and activating route propagation, before traffic can flow over the InterLink. For help with these steps, see our documentation on configuring your InterLink.

Deprovisioning overviewLink to this anchor

When you no longer want your InterLink, you can delete it. The process is as follows:

  1. Deactivate route propagation.
  2. Delete your InterLink on the Scaleway side. InterLink status moves to Deprovisioning.
  3. Contact your partner to request they deprovision the InterLink resource on their side.
  4. InterLink moves to Deleted status once the partner has completed deprovisioning.

Scaleway stops billing you for your InterLink immediately after step 2. Your partner may continue to bill you until they deprovision the resource on their side.

Note

If the provisioning of your InterLink by the partner was never completed, e.g. you a) never contacted the partner to request provisioning of the InterLink, or b) the partner refused to provision your InterLink, you do not need to contact the partner again to request that they deprovision the resource. Deleting it on the Scaleway side is sufficient.

Was this page helpful?
API DocsScaleway consoleDedibox consoleScaleway LearningScaleway.comPricingBlogCareers
© 2023-2025 – Scaleway