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How to manage email accounts

Reviewed on 24 October 2024Published on 24 October 2024

Send, receive, and store electronic messages through the internet. Email accounts can be accessed via POP3 and IMAP protocols and managed from the Scaleway console.

Before you start

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization
  • Registered a domain name at Scaleway or another registrar
  • A Web Hosting plan
Tip

This guide focuses on managing your email accounts through the Scaleway console. For advanced configurations, you can access your Web Hosting control panel (cPanel or Plesk).

How to create an email account

  1. Click Web Hosting in the Managed Services section of the console side menu. The Web Hosting overview page displays.
  2. Click «More infos Icon» or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
  3. Click the Emails tab to display information related to your email accounts.
  4. Click Create email account to create a new one. A pop-up displays.
  5. Select the domain you want to associate the email account with from the drop-down list, then enter a username and password.
    Tip

    The username is the part of your email address in front of the @.

  6. Click Create email account to confirm the action and create the account.
Tip

To access webmail for the email account, click Access webmail next to the email account.

How to update the password of an email account

  1. Click Web Hosting in the Managed Services section of the console side menu. The Web Hosting overview page displays.
  2. Click «More infos Icon» or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
  3. Click the Emails tab to display information related to your email accounts.
  4. Click «See more Icon» > Change password next to the email account whose password you want to change. A pop-up displays.
  5. Enter the new password and click Change password to submit the form and update the password.

How to delete an email account

  1. Click Web Hosting in the Managed Services section of the console side menu. The Web Hosting overview page displays.
  2. Click «More infos Icon» or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
  3. Click the Emails tab to display information related to your email accounts.
  4. Click «See more Icon» > Delete next to the email account you want to delete. A pop-up displays.
  5. Type DELETE in the pop-up and click Delete email account to confirm the action and delete the account.
See also
How to manage databasesHow to order a dedicated IP for Web Hosting
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