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How to manage FTP accounts

Reviewed on 24 October 2024Published on 24 October 2024

FTP (File Transfer Protocol) is used to tranfer data from your computer to your Web Hosting account and vice versa. This allows you to manage the content of your website.

You can create and manage FTP accounts directly from the Scaleway console.

Before you start

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization
  • Registered a domain name at Scaleway or another registrar
  • A Web Hosting plan
Tip

This guide focuses on managing your FTP accounts through the Scaleway console. For advanced configurations, you can access your Web Hosting control panel (cPanel or Plesk).

How to create an FTP account

  1. Click Web Hosting in the Managed Services section of the console side menu. The Web Hosting overview page displays.
  2. Click «More infos Icon» or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
  3. Click the FTP tab to display information related to your FTP accounts.
  4. Click Create FTP account to create a new one. A pop-up displays.
  5. Enter the username and password for your FTP account. Then click Create FTP account to submit the form to create the account.

How to update the password of an FTP account

  1. Click Web Hosting in the Managed Services section of the console side menu. The Web Hosting overview page displays.
  2. Click «More infos Icon» or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
  3. Click the FTP tab to display information related to your FTP accounts.
  4. Click «See more Icon» > Change password next to the FTP account whose password you want to change. A pop-up displays.
  5. Enter the new password and click Change password to submit the form to update the password.

How to delete an FTP account

  1. Click Web Hosting in the Managed Services section of the console side menu. The Web Hosting overview page displays.
  2. Click «More infos Icon» or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
  3. Click the FTP tab to display information related to your FTP accounts.
  4. Click «See more Icon» > Delete next to the FTP account you want to delete. A pop-up displays.
  5. Click Delete FTP account to confirm the action and delete the FTP account.
See also
How to manage a Web Hosting planHow to manage databases
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