Important
Metrics on dedicated IPs are only accessible to users who subscribe to the Scale offer.
How to monitor your Transactional Emails with Scaleway Cockpit
Reviewed on 05 March 2025 • Published on 05 March 2025
You can use Scaleway Cockpit to track TEM metrics and monitor email activity, detect potential deliverability issues, and check key indicators to track your domain’s reputation.
This page explains how to get started with Scaleway Cockpit for viewing your Transactional Email metrics and logs.
Before you startLink to this anchor
To complete the actions presented below, you must have:
- A Scaleway account logged into the console
- Owner status or IAM permissions allowing you to perform actions in the intended Organization
- Configured your domain(s) with Transactional Email
- Added SPF, DKIM, MX and DMARC records to your domain(s)
How to activate your CockpitLink to this anchor
Scaleway Cockpit is activated by default if you have created any Scaleway resources integrated with Cockpit.
How to access the Grafana dashboardLink to this anchor
To view your TEM metrics, use the Grafana preconfigured dashboard which is accessible from the Scaleway console:
- First, you must create a user and their associated credentials (a username and password) for Grafana
- Then, you can use these credentials to access Grafana from the Scaleway console, and visualize preconfigured dashboards for all your Scaleway products.
-
Create a Grafana user and retrieve their username and password by following this procedure.
-
From the Scaleway console Cockpit overview page, click Open dashboards in the top right corner.
-
Enter your Grafana username and password to log in.
You are directed to the Scaleway Cockpit dashboards homepage.
How to view and understand your TEM metricsLink to this anchor
-
Click Open dashboards on the top right from the Scaleway Cockpit dashboards homepage.
-
Click either TEM Overview or TEM Overview, depending on your engine of choice, on the left side menu.
You are directed to the TEM Overview dashboard.
List of MetricsLink to this anchor
Metrics are refreshed every minute, and report on the following data:
| Category | Metric | Description |
|---|---|---|
| Reputation | Current reputation score | Current reputation score of the domain. |
| Reputation | Reputation score evolution | History and evolution of the reputation score. |
| Email Activity | Global email traffic distribution by IP type | Distribution of email traffic between dedicated and shared IPs. |
| Email Activity | Global email traffic by IP type | Total volume of emails sent, segmented by IP type. |
| Email Activity | Email activity - all IPs | Total number of emails delivered and rejected across all IPs. |
| Email Activity | General activity - all IPs | An overview of email traffic. |
| Email Activity | Email rejected distribution - All IPs | Distribution of rejected emails by rejection type. |
| Errors | Errors activity - all IPs | Main recipient domains of sent emails. |
| Destinations and Rejections | Top recipient destination - all IPs | Main recipient domains of sent emails. |
| Destinations and Rejections | Top bounce recipient - all IPs | List of recipients with the most bounces. |
| Destinations and Rejections | Top fail recipient - all IPs | List of recipients for whom emails consistently failed. |
Choosing metric parametersLink to this anchor
At the top of the dashboard, you can configure the following parameters, that control which metrics are displayed:
- Datasource - Select the SCW region for which you want to see the metrics.
- Domain - Select the specific domain for which you want to see the metrics
- Timeframe - Get metrics from the last five minutes up to 31 days (free plan) and 365 days (premium plan).
Was this page helpful?